"Evaluation of SunTrust Bank" few and far between because it's small size keeps it from the national radar screens. It's located in 12 states in the southeastern part of the United States, and has nearly 1700 branches.
How did the pile with the competition? The following is a comprehensive and unbiased look at this company.
pros
# 1) and friendly service
It's relatively small size gives it more of a "small town" feel to it. You can expect some good Southern hospitality from most branches.
The vast majority of people who dealt with them confirm that they have been treated very well treated. Obviously this depends on the branch go, but to a large extent the customer service is quite a bit higher than average.
# 2) mortgage and loan interest rates
SunTrust has very reasonable rates compared to competitors and their own existing customers.
# 3) Many sites
If you live in the south, you will not have trouble getting your branch ... represented very well represented in it.
# 4) low cost
fees for all services are very reasonable, and won "t" nickel and dime "you to death.
, but these" rankings Bank SunTrust "would not be complete with only positives. on the other side here is ...
cons
# 1) low-checking and savings interest rates
while they have mortgage loans and lower interest rates, unfortunately this also carries over from current and savings accounts.
# 2) low-quality tracking system
[ 19,459,001 and they tend to have a tremendous amount of problems making simple transactions due to poor tracking system.# 3) complex phone system
can take ages to get If you are the right person to contact them. I would strongly advise that restrict yourself to the "face-to-face" contact when dealing with this for them.
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